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EXCHANGES & RETURNS

Can I exchange items once I’ve placed my order?

As we operate on a pre-order model with limited stock, all orders are final. Please double check your order when checking out. We do not offer size-exchanges or item exchanges once you have purchased the goods. You can cancel your order or cancel items within that order if you made an error, prior to the store closing.

Does this store accept returns?

Returns are accepted if there is a fault with the product/s upon delivery, please contact our customer support team with photos of the defective good/s, your order number and a description of the issue.

Where is my refund?

We’ll process your return and issue a refund to your original form of payment. We’ll send you an email to let you know we’ve issued the refund—it may take up to 10 additional days for the funds to show in your account.

What can I do if I ordered the wrong size?

Once the pre-order window has closed (store is no longer accepting orders) all orders are final, therefore we are unable to change your size. You may still attempt to contact customer support in case we can accommodate your request.